LDC Knowledge Centre
Knowledge Centre
Plain English guidance for Shopify store owners managing Meta access, ownership, recovery, catalogues, tracking, and platform infrastructure.
Catalogue Health
Catalogue Health Your products are in Shopify but missing from your Facebook and Instagram shop. Here is why.A plain guide for Shopify store owners whose products are live in Shopify but missing, rejected, or silently hidden in Meta shops.
Tracking Accuracy
Tracking Accuracy Your Facebook and Instagram sales numbers do not match your real sales. Here is why.A plain guide for Shopify store owners who need to understand why Meta reports one number of sales while Shopify shows another.
Business Ownership
Business Ownership The person who set up your Facebook account has left. Here's how to get control back.A plain guide for Shopify store owners who need to recover control of Meta Business Manager, Facebook Page, Instagram, pixel, and catalogue access.